If you can’t upload new media or export video due to storage limits, your storage is likely full. Here’s a quick guide to check and free up space.
Step 1: Go to Your Media Page
Head over to app.videogen.io/media.
Once you're there, look in the top-right corner and click on "Uploads" or "Exports" to see your files.
Step 2: Delete Old Files
To free up space, delete any files you no longer need.
You can remove exports or uploads directly from that page.
Once you delete a few items, you'll have room to upload new ones again!
NOTE: You can also view your current storage usage at the bottom of the Media page
Need Help?
If you encounter any issues or have questions, please visit our Help Center or contact VideoGen Support. We’re here to assist you every step of the way.