All subscriptions will automatically renew until they are canceled. However, you may cancel anytime with no cancellation fee.
We're sorry to see you leave, but we're here to help! We encourage you to email [email protected] to resolve any issues that might be causing you to cancel.
Please note the following:
Canceling the subscription will not result in a refund.
Canceling the subscription means that you won't receive further charges for your subscription.
If you cancel or downgrade your plan, your VideoGen projects and data may become permanently lost.
How to cancel your VideoGen subscription:
1. Go to videogen.io and log in.
2. Click on your profile avatar in the top right.
3. Click "Account settings".
4. Scroll down and click "Manage subscription" under Billing Settings.
5. Acknowledge the warning and click "Manage Subscription"
Finally, click the "Cancel plan" button to finalize your cancellation. Sorry to see you go!
Need Help?
If you encounter any issues or have questions, please visit our Help Center or contact VideoGen Support. We’re here to assist you every step of the way.