If your uploaded files are missing, the most common cause is that they were added to a different project, workspace, or view than the one you are checking.
Common causes
The upload is still processing
You are looking in the wrong project or workspace
You are checking the wrong tab, such as exports instead of uploads
What to try
Wait a little longer to see whether the upload is still processing.
Refresh the page.
Check both your current project and the main media library.
If you work across multiple workspaces, switch to the workspace where you uploaded the file.
Still stuck?
If the file never appears, contact support and include the file type, approximate upload time, and the workspace you used.