VideoGen

This article will explain how our credits and usage limits system works.

Usage limits and credits

If your video export is taking longer than expected, follow these steps to help identify and resolve the issue. These fixes address browser settings, large media files, and temporary system…

My export is taking too long – what can I do?

If you experience problems using VideoGen, don’t worry! This article outlines simple troubleshooting steps to resolve common issues quickly.

Basic troubleshooting steps

If you haven't joined the VideoGen Affiliate Program yet, visit https://videogen.io/affiliate-program. Then, come back and read this guide.

How to get started as a VideoGen Affiliate

VideoGen’s new layout system gives you more flexibility to style your videos. Each layout is designed for a specific type of storytelling, making it easy to match your video format…

How to use layouts

If your AI narrator mispronounces a name, brand, or unique term, you can manually correct it using the Pronunciation Replacements feature in the Project Editor.

How to correct pronunciation

You can easily rotate, flip, or mirror any asset using the Rotation controls in the Asset panel.

How do I rotate or flip an image or video?

Currently, there is no option to lock an asset in place inside the Project Editor.

Can I lock an asset in place?

You can regenerate an AI image in a section without modifying the script or layout.

How to regenerate AI Image without changing the script

Writing clear and detailed prompts helps generate more accurate and visually compelling AI video clips.

How to write better prompts for AI Video Clip

Writing clear and detailed prompts helps AI generate more accurate and visually appealing images.

How to write better prompts for AI Image

You can regenerate a single scene without affecting the rest of your video.

How to regenerate only one scene

You can turn a generated AI image into a short animated video clip directly from the Project Editor.

How to convert an AI image into a video

Adjust the volume of your background music to balance it with narration and other audio in your video.

How to control music volume

Reordering sections allows you to change the flow of your video by adjusting the sequence of scenes.

How to reorder sections

Choosing the right export resolution ensures your video looks clear and sharp on different devices and platforms.

How to choose export resolution

You can share a view-only link to let others watch your video without allowing them to edit it.

How to create a Shareable view link

Anton Koenig

Emmanuel Rances

Linh Hoang

Frequently asked questions

Create a custom design with text, images, and links

Pricing

Find answers and get help from Intercom Support and Community Experts

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