VideoGen

Learn where to manage your account, settings, and subscription.

Account and billing overview

How VideoGen bills teams: one invoice for the whole team, priced per seat, managed by the team admin.

Teams subscriptions and billing

How credits, usage limits, and dynamic rate limits work on VideoGen—and where to see what you have left.

Usage limits and credits

Turn the content filter on or off from Account settings.

How to change content filter settings

Understand what the content filter does and how it affects the kind of AI-generated content VideoGen allows.

What is the content filter?

View and download invoices from Billing settings in your account.

How to view and download invoices

If a charge fails, check card details, funds, and browser settings—then try again or use another payment method.

How to troubleshoot payment failure

Apply a promo code to your plan from the upgrade flow in your dashboard.

How to redeem a promo code

How to Upgrade from Free to a Paid VideoGen Plan

Cards, bank transfer (ACH), and digital wallets. VideoGen processes payments securely through Stripe.

Accepted payment methods

Set the language VideoGen uses for menus, buttons, and system messages in Account settings.

How to change your account language in settings

If VideoGen is no longer right for you, you can delete your account anytime. This article explains how and what happens when you do.

How to delete your account

You can update your existing payment method or add a new one at any time from your account settings. Follow the steps below to manage your billing details.

How to Add an Additional Payment Method

Make room for uploads and exports by removing old files from Media, then refresh usage so totals stay accurate.

How to free up storage capacity

Cancel your VideoGen subscription anytime. No cancellation fee; follow these steps in Account settings.

How to cancel your subscription

Anton Koenig

Linh Hoang

Emmanuel Rances

Account and billing

Create a custom design with text, images, and links

Pricing

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